We assist a client with a hot water heater leak in Wantirna

Jackson organised a renovation to his home and has been living very happily for two years since then. However, one afternoon Jackson noticed that there was a large amount of water leaking onto his roof. Jackson found that the water was coming from the solar panel for the hot water unit (HWU). Jackson looked up local plumbers on the internet and found O’Shea Plumbing reviews too good to not give them a call.

Andrew (O’Shea Plumber) had a look and had a conversation with Jackson about what his long-term goals were. Jackson stated that he did not like the location of the solar HWU as the cylinder was sitting in the way of where his children play as well as taking room up directly outside the back door to the garage.

Andrew suggested that if he wanted we could bypass the solar panel for a brief time to give him and his family hot water until such time as Rinnai come out to replace the solar panel which was still under warranty. Andrew also gave options to replace the solar HWU with a Rinnai Infinity 26 continuous flow HWU, which could be screwed onto the wall taking up far less space.

Jackson went inside and spoke to his wife and asked if Andrew could organise a quote to bypass the solar that day and replace the HWU over the next week. Andrew went to the van and organised this quote which was approved on the spot.

Jackson was under some time restraints so Andrew quickly bypassed the storage tank to allow the water to go through the continuous flow booster unit before Jackson had to leave the property.

Once Andrew had finished he sat in the car a found the only Rinnai Infinity in Melbourne (there is currently a 4-8 week back order of Rinnai’s in Melbourne as of July 2022) and organised for one of his colleagues to pick it up the next day.

Cam (another O’Shea Plumber) was organised to arrive onsite the next week to complete the required work. Cam pressure tested the existing gas supply before and after works, removed the old HWU and installed the new. Cam also cut in a tee into the cold line to provide a garden tap 1m away from the new HWU.

We can solve your hot water issues

If you suspect the hot water heater on your property is leaking or having issues, give our team a call. We will find you the most appropriate options to solve it. Call us now on (03) 9888 2887 – we’re the plumber Melbourne locals can trust to solve their hot water plumbing!