03 9888 2887
Apartment life can be great and then again it has its days. Genevieve started her day as usual with a morning walk before getting ready for work. Unfortunately, this day was not going to be like most days.
As Genevieve was getting ready for work, she noticed her shower was starting to fill up. She didn’t think much of it until the water level threatened to overflow into her apartment. Realising the urgency, Genevieve called her work to arrange to work from home and began looking for a plumber who could come out that day. She found O’Shea Plumbing’s phone number, read a few reviews, and decided to give them a try.
Within two hours of her call, Luke from O’Shea Plumbing arrived and quickly identified a sewer blockage affecting both the shower and basin. He prepared an obligation-free quote with a fixed price for the necessary blocked drain repair. Genevieve mentioned she also wanted options to replace her existing showerhead, and Luke provided some choices.
After reviewing the quote for drain clearing and the new showerhead, Genevieve asked if Luke could unblock the drain immediately. Luke responded, “Absolutely,” and promptly began work on the basin blockage which he quickly cleared, it was caused by a large amount of hair and soap scum. Despite the blocked shower and basin issues appearing simultaneously, they were separate problems.
Luke then turned his attention to the shower blockage, which proved more challenging. He went outside to inspect where the drain connected to the main sewer line and discovered an inspection opening, this section of the drain was littered with small tree roots and more hair. Luke efficiently cleared this blockage, and soon, Genevieve’s drains were working perfectly.
Thrilled with the results, Genevieve asked Luke to proceed with the showerhead replacement. Luke ordered and installed the new showerhead, leaving Genevieve very happy. Appreciative of Luke’s excellent service, Genevieve decided to leave a positive Google Review for both Luke and O’Shea Plumbing.
“Luke was a true professional and equally polite, respectful and efficient. He was able to quickly identify, present costs for consideration and solve a sink and shower pipe blockage plus new shower head installation on the spot. Would highly recommend O’Shea plumbing.”
If you have any plumbing issues from blockages, leaks, dripping taps, HWU, any required plumbing works, please don’t hesitate to contact the O’Shea Plumbing office in Hawthorn on (03) 9888 2887 to see how we can help you.