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In this case study, we have the story of when ‘Richard’ (our plumber here at O’Shea Plumbing) visited a residence in Brighton, Vic to attend to a blocked sewer drain. He met with ‘Astrid’ who was experiencing several inconveniences due to the state of her property’s plumbing.
Richard was on hand to provide fixed prices on the work involved in clearing sections of the drain. When it comes to sewer drain clearing, our ‘capped-price-guarantee’ is what really sets us apart as a plumbing service. This means no hidden costs, awkward surprises or apprehension about your final bill! Plus, we also issue a 12-month warranty should the blockage ever reoccur in the same section of drain in the future.
When it came to the task at hand, Richard used a ‘Ridgid 1500’ drain clearing machine (supplied and serviced by ‘Dieset Manning’ in Blackburn, VIC). As he always does, Richard then attempted to clear the drain completely with a 100mm attachment. The drain was found to be in poor condition, so Richard gave the recommendation that the drain should be replaced.
We are so thrilled to report that Astrid was very pleased with the work and the service provided by Richard and the team at O’Shea Plumbing. In fact, she was so relieved and happy that she took time out of her day to directly call and speak to our friendly owner/operator ‘Lawrie’ to give a glowing verbal testimonial.
Also, Astrid left a review on ‘Product Review’ to say that Richard was very polite and friendly, that he had left everything clean and tidy and that she would definitely recommend the entire team to both her personal circle and the greater community. That’s certainly what we like to hear here at O’Shea Plumbing!
Paul rang O’Shea Plumbing in regards to a water leak which he had found underneath his house. Paul has trusted O’Shea Plumbing in Brighton with various jobs over the previous years on multiple properties and knew what to expect from O’Shea Plumbing.
Andrew (O’Shea Plumbing plumber) arrived on time and rang Paul half an hour before he arrived to make sure that it was ok if he could arrive at the stated time.
Once Andrew arrived onsite and introduced himself to Paul, he spent a couple of minutes reminding Paul how the O’Shea Plumbing service works, including addressing the initial situation of the water leak. Andrew also completed a thorough evaluation of the overall plumbing system on the property to give Paul an idea of what could potentially be problematic in the future. The plumbers at O’Shea Plumbing complete an obligation-free general plumbing check-up as it is better to identify and fix a future issue before it arises and becomes something more costly.
Andrew proceeded to provide Paul with options to fix the water leak and did not start on any plumbing works until Paul agreed and consented for Andrew to proceed in fixing his water leak.
Andrew made short work of Paul’s plumbing issue and had the water leak fixed and water turned back on in no time. To finish off his work, Andrew went to a few of the different taps to make sure all of the air had escaped the water pipe meaning that Paul and his family would have no issues with their cold water fixtures.
Paul was so extremely pleased with the service which Andrew and the O’Shea Plumbing Brighton team provided that he wrote a 5-star review on Google which went as follows:
“Andrew gave us notice of when he is likely to arrive. Pleasant and professional manner, gave a quote. Work completed in an efficient manner. Checked to ensure that there was no other leaks.” - Paul
O’Shea Plumbing has an experienced and knowledgable team providing professional, high-quality plumbing services in Brighton. O’Shea Plumbing are leading providers of plumbing services, with over 40 years of experience in the repair and maintenance of gas heaters, hot water systems, and a multitude of other plumbing tasks.
Whether you need an emergency plumber in Brighton for a blocked drain or your bathroom tap repaired, we take every job seriously and strive to complete the job as professionally and efficiently as possible to avoid disruption. Whatever your needs, O’Shea Plumbing is prepared to solve all of your Brighton plumbing issues.
If you’re looking for a plumber in Brighton to complete repairs, installations or maintenance, then look no further! O’Shea Plumbing can assist you with all your domestic or commercial plumbing needs, whether it be general plumbing or something more urgent.
O’Shea Plumbing are ready to provide fast plumbing solutions for all of your emergency plumbing needs. Our team of emergency plumbers in Brighton can be there quickly to provide a rapid response to any plumbing emergency you are experiencing. Gas leak, blocked drain, burst pipe - whatever the emergency, we'll come running!
O’Shea Plumbing are the top professional local plumbers in Brighton. Our team are reliable, fully licensed and experienced plumbing professionals that have access to the latest plumbing technology and equipment. Our plumbers in Brighton can have your plumbing issues resolved quickly and also improve your plumbing systems so that they are operating efficiently.