03 9888 2887
With more and more plumbing businesses around Melbourne, who do you choose, who do you trust? Who will be able to fix my plumbing drain repair or water main leak issues? These questions always go through our client’s minds before they even reach out to a plumber.
20 years ago, tradespeople would align themselves with Footy clubs, social clubs, schools, businesses etc. and be the tradesperson for that club. Word of mouth was how they got work.
Thanks to modern technology, particularly the internet, word-of-mouth recommendations now spread rapidly beyond traditional networks like schools and sports clubs, reaching communities at the local, city, state, national, and even international levels. This widespread accessibility allows individuals to connect with the most suitable service providers, a crucial factor in any decision-making process.
The majority of new clients at O’Shea Plumbing discover our plumbing services in Melbourne online, often through reviews accumulated over the years. When investing potentially thousands of dollars in upgrading your home’s plumbing system, it’s paramount to ensure that you find professionals who not only get along well with you but also prioritise your specific needs.
For those who haven’t needed a tradesperson at their home in years or have had negative experiences with past trades, here are some tips to consider when searching for a plumber:
Firstly, the easiest thing to do is to read up on the company you intend to make contact with. O’Shea Plumbing has multiple review platforms, however, the most popular being Google Review, followed by Product Review. Here you can get an insight into how the business performs.
The following points might require a bit more effort to uncover, but a simple phone call can resolve any uncertainties. Here are a few things to consider when assessing a potential tradesperson:
- Subcontracting Practices: Some companies claim to be local but subcontract the actual work. You might call them assuming you’re engaging a local plumber, only for them to send someone else to your site who then quotes the job back to the company you contacted. At O’Shea Plumbing, all our plumbers are full-time employees, ensuring that any plumbing work you proceed with will be handled directly by us. If electrical work is needed, our sister company, O’Shea Electrical, will take care of it on-site.
- Transparent Pricing: Can the company provide you with a fixed, upfront price for the job? This indicates that the plumber who quoted you has thoroughly assessed what needs to be done to achieve the desired outcome. They’ve mentally walked through the job, documented the details, and can communicate effectively with you to ensure the proposed solution aligns with your lifestyle. Additionally, they’ll keep you informed about any recent technological advancements that could enhance your plumbing system’s functionality. O’Shea Plumbing provides an obligation-free quote for any of your plumbing needs. All quotes are upfront fixed price so there are no surprises at the end of the job.
- Has the business been in operation for over 30 years? Companies with such longevity demonstrate that they’re doing things right; otherwise, they wouldn’t have lasted three decades. Engaging with a business that has stood the test of time provides peace of mind, as you’re assured they’re not a fleeting, unreliable operation.
O’Shea Plumbing boasts over 45 years of experience, continually sharing knowledge, honing skills, staying abreast of technological advancements, and undergoing ongoing training to enhance our service delivery. When you choose O’Shea Plumbing, rest assured you’re partnering with a professional, experienced, and friendly plumbing company, ensuring your peace of mind.
For a complimentary, obligation-free quote and to schedule a plumber’s visit to your home at no cost, please contact one of our friendly administrative staff members on (03) 9888 2887.