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Firstly, it must be stated that at O’Shea Plumbing Melbourne locals receive services that can’t be matched. We provide great advice, and obligation-free quotes at no cost to you. We provide an initial consultation, focusing on your safety first, then the best way to complete the plumbing that suits your needs/lifestyle or company. We will attend your home/site to have a general conversation, provide a thorough evaluation of your entire plumbing system, and provide you with options.

O’Shea Plumbing completes regular training with our service plumbers on how best they can help you. With a focus on their intent. What is the plumber’s intent? Many companies will focus on fixing the problem or selling larger work, at O’Shea Plumbing we focus on you. As there are many ways to fix a plumbing issue, different options may vary depending on how you use your plumbing system, whether it is a blocked drain repair, gas heater service and everything in between.

At O’Shea Plumbing, our initial consultation involves asking questions not only to diagnose the issue but to find the best solution for you. Our plumbers will present you with roughly three options to address the problem, allowing you to choose the approach that best meets your needs. We ensure that all options are suitable for your requirements, and no work will begin without your approval.

You will receive these options in the form of a fixed price quote with the opportunity to proceed on the same day or information on how to approve works after consultation.

In this visit we will explain how the repair process will work with timings, required items i.e. skip bins, machinery etc. and how it will be organised by our plumbing team. We work with you to minimise disruptions to your regular day i.e. demolition saw or jackhammer noise mitigation timeframes to minimise noise pollution for you if you have a sleeping baby or a work call.

O’Shea Plumbing conducts regular training sessions to stay current with modern plumbing technology, such as the latest heat pump hot water system replacement options and new regulations on water pressure for jets. We also keep up with changes in industry regulations and trends. This ongoing training ensures we provide you with the most up-to-date information and services.

O’Shea Plumbing has dedicated admin staff to answer your calls and questions. They can schedule a plumber to visit you seven days a week and have plumbers on call during weekends and public holidays for an emergency plumber in Melbourne. While there is a small call-out fee, it will be waived if work proceeds from the visit.

Our team is large enough to handle emergencies promptly. In most cases, our skilled admin team and management can rearrange schedules to prioritise urgent plumbing needs.

We do not overbook our plumbers, which is often why other companies fail to make appointments. If we are running late, we will inform you before it becomes an issue.

When an O’Shea plumber visits your site, you can be confident they have the knowledge, skills, and support to handle any plumbing issue. With over 45 years of service in Melbourne, our team has encountered and successfully managed a wide range of plumbing challenges.

O’Shea Plumbing hires plumbers from various locations to reduce travel time and provide a local expert who understands the area and its specific needs. Different regions have unique soil conditions; for example, the Dandenong Ranges have large and small iron stone rocks that can be tricky to dig through, unlike the sandy loam soil in bayside areas. Additionally, local councils have different work requirements. Having a plumber who lives in the area ensures they are familiar with these conditions and requirements.

If you would like a free consultation with one of our plumbers, please call the O’Shea Plumbing office on (03) 9888 2887.

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