Harris and his partner live together in a charming home in Dallas, and they had been enjoying the comfort of their space until a little before Christmas when they both started noticing an issue with their hot water. The hot water wasn’t as hot as it used to be and, worse still, wasn’t lasting very long. While Harris was willing to put up with cold showers for a short while, his partner wasn’t quite as enthusiastic.
Determined to resolve the problem, Harris turned to Google to search for a reliable hot water plumber. O’Shea Plumbing stood out among the options, thanks to their excellent reviews and professional service offerings. Harris quickly contacted the O’Shea team and was pleased to book a free, obligation-free quote at a convenient time.
On the agreed day, Duncan, one of O’Shea Plumbing’s expert plumbers in Melbourne, arrived promptly to inspect the hot water unit (HWU). After a thorough assessment, Duncan discovered a fault in the system as well as a couple of potential issues that could cause problems down the line. He presented Harris with several options, ranging from a basic repair to pre-emptive maintenance or even replacing the unit entirely.
Harris opted for the repair, and Duncan immediately got to work. Throughout the process, Duncan invited Harris to watch and learn more about his hot water system. In no time, the repair was completed, and Harris and his partner could once again enjoy hot showers—just in time to survive Melbourne’s summer heatwave!
Harris was so impressed by the O’Shea team’s professionalism and efficiency that he felt compelled to leave a glowing review:
I needed a plumber to check out my gas hot water unit as I couldn’t get it to start.
(I was beginning to get used to cold showers, but my missus hated it). I saw a lot of positive reviews of O’Shea Plumbing and thought I’d try them. The lady over the phone was very polite and friendly. She quickly organised a day and time at my earliest convenience.
Thank you so much, Duncan, for coming over on time to fix the unit. He was very friendly and professional and explained clearly what he was doing, what the problems were, and what options I have to fix it. The diagnosis and fix was done within an hour. I learnt a lot from Duncan and am happy with the outcome. I can finally have hot showers again (and my missus is very happy now!). Thank you, guys. Keep up the great work! I highly recommend these guys.
O’Shea Plumbing prides itself on providing tailored solutions to suit every client’s needs, whether it’s hot water or blocked drain repairs, or even more urgent services requiring an emergency plumber in Melbourne, the team is skilled in diagnosing and resolving faults efficiently while offering clear communication and transparent pricing.
If you’re experiencing issues with your hot water system, drains, or even suspect a water main leak, the friendly, experienced and dedicated team at O’Shea Plumbing is always ready to assist. Call the office on (03) 9888 2887 or submit an online enquiry to book an appointment today.