Debbie recently became an empty nester, with her children having moved out of the family home. With this new chapter in her life, she wanted to ensure her house was in top shape, so she wouldn’t have to worry about it for years to come.
Having previously used O’Shea Plumbing to install a hot water unit and being extremely satisfied with the service and workmanship, Debbie didn’t hesitate to contact them again. This time, she needed help with roof repairs in Melbourne and wanted a thorough inspection of other areas like drains, taps and the water supply.
Adam attended the site and quickly identified several issues with the roof. He took photos of the problems and went back inside to show Debbie, reassuring her that roof repairs were his specialty and that he could provide a range of options in no time.
Adam then returned to his van to draft several solutions, from a basic repair to a full roof upgrade, covering everything in between. When he sat down with Debbie to discuss the options she decided to go ahead with a mid-range option – a partial roof renewal. After collecting a deposit, Adam went back up to the roof to measure the sheets and flashings and promptly placed the order.
Debbie also asked Adam to look into the stormwater and sewer piping. Adam organised for the drain team to inspect both systems and offered to include this service at no extra cost since she was already proceeding with roof work.
Josh from the drain team, came out that same day and discovered that while the sewer was in excellent condition, made of PVC, the stormwater drains were in bad shape. The camera revealed dips in the pipe, tree roots, sludge and cracks in the clay piping. As Debbie watched the camera footage with Josh, it became clear that a full renewal of the stormwater drains was necessary. For blocked drains in Melbourne, Josh to prepared a quote, considering the ongoing roof renewal with O’Shea Plumbing.
The quote was approved the next day with the job scheduled to start the following morning. When Josh handed the project over to the O’Shea Plumbing installation team, Debbie inquired if he knew any Melbourne electricians who worked with the same level of professionalism as O’Shea Plumbing.
Enter O’Shea Electrical, Debbie met Bailey the electrician. Debbie requested a quote for moving some power points, downlights lighting installation, and installing a split system in her bedroom. Just like with O’Shea plumbing, Bailey inspected the site and provided options, and Debbie decided to proceed immediately. Bailey began the electrical work that day and completed it the next.
Debbie was so pleased with the entire O’Shea team that she posted a glowing review on Google.
“Thank you!!! I have had major works done by O’Shea plumbing with many of their trades people on my property, ALL of them have shown professionalism and have taken great pride in their work which has been greatly appreciated by me. It was wonderful knowing that they had everything running smoothly and I didn’t have to worry about anything. I will not hesitate to use O’Shea plumbing and O’Shea Electrical services in the future. I would also like to thank ALL office staff for terrific, friendly service.”
If you have any plumbing or electrical questions or issues, O‘Shea Plumbing and Electrical can send a professional out for a free consultation. We’ll provide an obligation-free quote for any necessary work, offering various options to suit your needs. Don’t hesitate to contact our offices or visit our websites for more information.
O’Shea Plumbing – (03) 9888 2887
O’Shea Electrical – (03) 9900 1010