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Nick and his Family engaged a builder to complete a long-awaited renovation project they had been eagerly anticipating. The renovation started well with the builders handling the demo work, followed by the plumbers and electricians who completed the rough-in for the tilers to complete the walls. Progress was steady, and the renovation was on the brink of completion.
Problem
Regrettably, during the builders’ plumber’s fit-off (the phase where all fixtures are installed), the plumbers repeatedly cancelled on the client at the eleventh hour. This raised significant concern for Nick, as he worried that the plumber might not return, jeopardising the job completion.
Nick reached his breaking point and terminated the plumber’s services. This decision sparked worry, as Nick feared that another plumbing company might hesitate to take over an ongoing project or that he would face further delays in completion.
Solution
Turning to Google for a solution, Nick sought out prompt, reliable, and professional plumbers in Melbourne. It was there that he discovered O’Shea Plumbing. Without hesitation, Nick contacted their Hawthorn East branch and arranged for a plumber to visit the site the following day.
The following morning at 8 am, Callum met with Nick for a consultation. It was determined that all the necessary materials were already onsite, eliminating the need for additional orders. Callum promptly prepared and presented a quote to Nick, who eagerly approved it.
Callum inquired about when Nick wanted to commence the proposed works, to which Nick promptly responded “ASAP.” After rearranging his schedule by delegating his other tasks to colleagues, Callum sought Nick’s approval to start the work on the same day.
Nick was pleasantly surprised when, by the day’s end, his renovation was fully completed. He was not only delighted with the promptness of O’Shea Plumbing’s service but also thoroughly impressed by Callum’s exceptional workmanship.
Summary
O’Shea Plumbing has been operating for over 45 years. With an extensive number of plumbers who work full-time for O’Shea Plumbing, this allows us to move things around and get works completed in a very timely manner.
If you would like to chat with an O’Shea Plumber about how we can help you, please don’t hesitate to contact the O’Shea Plumbing office on 9888 2887 to organise a free, obligation-free quote to fix your plumbing concerns.