We recently engaged the services of O’Shea Plumbing for a complex sewer and drain issue, and the entire experience was outstanding from start to finish.
Upon responding to my initial email enquiry, Steve, the company director, dedicated several hours of his time when he personally came over to assess our situation in detail. Our weatherboard house is situated on quite reactive soil, and I wanted a new solution involving in ground swivel and expansion joints to help mitigate future sewer line issues due to ground movement. While other plumbers I had reached out prior weren’t responsive to the idea, Steve had the experience, knowledge, and willingness to implement the ideal engineering fix to our situation and gave us complete confidence in moving forward. It was clear from the outset that Steve was committed to delivering thoughtful, thorough, and long-lasting solution. While any work of this nature would require a major investment, the costing was actually very competitive, and Steve was accommodating to help us undertake the project within our budget.
To the plumbers tasked with delivering the outcome, Christian and Marcus arrived promptly each day and conducted themselves with the utmost professionalism. They worked efficiently and with great care, ensuring each stage was completed to the highest standard. The boys worked tirelessly in very challenging conditions, from excavating almost 3 metres deep to replace our boundary trap, to spending several days under our house in tight and dusty conditions building a brand-new drainage system for the entire house. Throughout the process, they were respectful of our property, always friendly with our two young and very inquisitive boys and kept us informed every step of the way with lots of photos of the work as it progressed. A very big and sincere thank you to both Marcus and Christian, as well as Mickey helping on site and Mark in the office for promptly communicating with me throughout the process.
The combination of Steve’s expert guidance and the skilled execution by Christian and Marcus made what could have been a very stressful situation feel entirely manageable. While this project is now complete, I’m happy to have found O’Shea plumbing to help with us with ongoing works as part of our house renovations.
We wouldn’t hesitate to recommend their team to anyone seeking reliable, honest, and high-quality plumbing services.